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Digital PR Specialist, Community Manager, Communication Specialist

About me

About me image
Experienced professional, able to plan and implement strategic digital and physical campaigns. I write and create content, both in Portuguese and in English, and I do a quality job, oriented towards achieving results and defined objectives, whether increasing conversions, generating Leads, consolidating the reputation of a brand or company. Management of social networks such as LinkedIn, Meta, Instagram, YouTube, TikTok. From conception to SEO strategy planning, definition of short/medium- and long-term projects, development of content strategy (programming, scheduling and differentiation), study of keywords, links, monitoring and conversion and sales. I outline quality guidelines and best practices, positioning and organic traffic analysis. I manage e-mail marketing, opinion articles and follow up on the customer journey. Definition of metrics and monitoring of KPI's. I analyse and report based on Google Search Console, Google Analytics, Google Looker Studio and web Audit. Experience in selection processes and career development, evaluation of training. I am a responsible and reliable professional, aware that the area of Communication is fundamental and requires efforts and commitments for which I am qualified.

My skills

96%

Social Media Communications, Content, SEM, SEO, Monitoring

81%

Corporate Communication and with Shareholders and Stakeholders

76%

Public Relations, Press Office, Event Coordination

More skills

88%

Consultancy

68%

Trainer

76%

Market and Opinion studies

Gallery

 

  • Customer Case

    Creation of a brochure with the customer's success story

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  • Event and Sponsorship Management

    Organization and Planning of Events and Sponsorship Management.

  • Press-Conferences

    Integration of all stages from the creation of Press-Releases, Press-Kits, distribution and follow-up, invitations to specialized media.

  • PR actions

    Public Relations and Event Support for all sectors and different activities

Management and supervision of digital marketing, social networks, e-mail marketing campaigns, e-commerce; Content management for the delivery of results in specialized media; Increasing customers and retaining current ones; Definition and implementation of paid and organic campaigns; Development of graphic material for internal and external communication such as Customer Cases (content creation, photos and interviews with customers and suppliers) and others; Event organization, design and sending of invitations, dissemination to the local media, monitoring, clipping, reporting of results; Review content and provide resolution based on prescribed guidelines; Provide resolution to maintain standards of quality; Recognize trends and patterns and raise issues timely; Provide insights; Maintain a thorough understanding of process and policies and Provide excellent customer service to customers..

  • Digital Campaigns

    Planning and implementation of strategical digital/physical campaigns for various Clients. Creation, writing and editing of content in Portuguese and English, for different audiences, in various channels/social media. Maintenance of updated and consistent content.

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  • Communication with the media

    Executive communication and presentation skills, highly collaborative and comfortable working with various groups in multiple locations.

Contact


 claudiagrimm17@gmail.com

  • Oeiras, Portugal

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